Hassler Roma

LOCATION AMAZING! Staff were great. When arrived later than expected we asked the front desk pups don take the bags to our room as we wanted to get valuable time in the city. When we arrived in the room later that evening, we discovered a number of issues. It was late so the only thing the night staff could do was move us to a temporary room for the evening. Te guest relations manager arranged a lovely suite the next morning for the remainder of our stay.

Amazing location at the top of the Spanish Steps and around the corner from Villa Borghese (a beautiful park with stunning views of the city). The guest rooms were large and well-appointed - quiet and peaceful. Service was impeccable and gracious. The concierge was extrneley helpful. Lovely complimentary continental breakfast each day with ample offerings and fresh quality pastries, fruit, hot dishes, etc.

The grandeur of the old hotel, exceptional service from doormen to cleaners and concierge, the best location in Rome. Beds were so comfortable it was difficult to get out in the morning. Turndown service was efficient and pleasant. Cheese selection at the breakfast was great. View from the terrace on Level 7 is out of this world (but the area is very small and crowded on most evenings).

Location and decor. The Bar is one of the nicest in the world.

All 5 stars hotels should have a star taken away and given to the Hassler! Probably the best hotel I have stayed in. Location, service, hospitality, comfort…the list is endless! Takes the Rome experience to another level